Orders placed with EmbroidMe can either be picked up at our store location during business hours to save shipping charges or orders can be shipped to the customer via UPS for an additional charge. Shipping charges are based on the weight of the items and destination location. For customers who would like to pick up at our store our address is:
534 Jermor Lane
Westminster, MD 21157
Monday-Wednesday & Friday 9:30a-5:30p
PLEASE NOTE: Hours vary during summer and winter months. Please call for updated hours.
Returns are handled on a case by case basis. Store credit may be issued depending on the situation. Items must be unworn and tags (if applicable) must still be attached. Returning of items will be shipped back to EmbroidMe at the buyers expense.
**There will be a 15% restocking fee assessed to every returned and/or cancelled order**
Please Note: Items that are personalized CANNOT be returned.